(866) 760-3007
(866) 760-3007
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Frequently Asked Questions

At Punch List Pros, we offer various services, including drywall, fence, and deck repairs, door and window replacements, small painting projects, ceiling repairs, and popcorn ceiling application. Our plumbing services include fixture, toilet, and garbage disposal replacements. We handle basic electrical tasks like changing light fixtures and hanging TVs but steer clear of major plumbing and electrical jobs. Our expertise shines with carpentry tasks like replacing columns, railings, decks, and intricate woodwork. We typically take on jobs that last from a couple of hours to a few days.

To book our services, just give our friendly customer service team a call right here in South Carolina. We’ll collect all your project details and schedule an estimator to swing by. Alternatively, fill out our online form to send a swift reply. We’re here Monday through Saturday, from 8 a.m. to 6:30 p.m. Although we don’t work or schedule estimators over the weekend, we promptly follow up on any website forms or calls received during that time.

We like to keep things efficient—most of our projects take one to two days to complete. We’re all about tackling jobs we can complete swiftly without compromising our high-quality standards.

We provide detailed estimates based on the scope of work needed to ensure our standards for quality and value are met. We apply a straightforward approach to material costs without any upcharge, though there’s a $90 trip charge for material procurement. We cater to those prioritizing quality and peace of mind, offering fast turnaround times as part of our premium service.

At Punch List Pros, we prioritize hiring trustworthy individuals who reflect our company culture and ethical standards. Our technicians will walk through the job with you to ensure complete satisfaction before considering the project finished, underlining our commitment to exceptional customer service.

Our services typically extend to a 55-mile radius from our office.

Certainly! We encourage building a sense of trust and security by allowing customers to request the same technician for future projects, and we even feature technicians’ photos in our system for your familiarity.

We recommend clearing away any valuable or fragile items from the work area. Shifting items aside beforehand is greatly appreciated for painting projects. This allows our technicians to concentrate on the paint job, ensuring efficient and timely completion.

We prefer a day’s notice for estimate cancellations, as we plan our weeks well in advance. While work cancellations can be more complex, especially after a deposit has been made, we retain the deposit to cover initial costs. We understand unexpected circumstances and are open to discussing rescheduling if needed.

While we prefer card payments for accurate material cost tracking, we’re flexible and accept checks and cash. Payment is required upon job completion.

If our technicians encounter any unforeseen problems, they’ll notify you immediately. We discuss potential solutions and additional costs before moving forward, ensuring full transparency and your satisfaction.

Should you be dissatisfied, we urge you to speak directly with one of our team members. At Punch List Pros, we’re committed to our work and your satisfaction, striving to resolve any issues promptly.

We don’t currently offer formal subscription or maintenance plans, but we’d love to hear from you if you’d be interested in them for yourself or your loved ones.